Privacy Policy
Effective Date: August 16, 2025
Last Updated: August 16, 2025
Introduction
PrimePro Painting & Powerwashing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Property address for service estimates and appointments
- Payment information for billing purposes
- Project details and service preferences
- Photos of your property (with your consent) for estimates and documentation
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Location data (with your consent)
How We Use Your Information
We use the information we collect to:
- Provide painting and power washing services
- Schedule appointments and send service reminders
- Process payments and billing
- Communicate about your projects and our services
- Improve our website and services
- Send promotional materials (with your consent)
- Comply with legal obligations
- Maintain business records
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us with:
- Payment processing
- Appointment scheduling software
- Email marketing services
- Website hosting and maintenance
- Background check services for our employees
Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Requests from law enforcement
- Protection of our rights and property
- Emergency situations involving personal safety
Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
- Display relevant advertisements
You can control cookie settings through your browser preferences.
Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure data transmission (SSL encryption)
- Restricted access to personal information
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing (where applicable)
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last Updated" date at the top of this policy
Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please visit our contact page
Consent
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.